Shipping, Returns and Payment How long does it take before I receive my order? I live in the UK. Can I place an order? My order hasn’t arrived yet. When will it arrive? I returned articles but I did not receive a confirmation or refund yet The parcel did not arrive but the status is “delivered” Payment Methods Do you ship to….? Products How do I know what size to order? I bought a R2 product in a store and I have a complaint. What to do? I received a wrong or damaged product Retail and Stores I have a retail store and would like to sell R2 I can’t login with my B2B details I have a question about my B2B order Promo Codes How will I receive the code after signing up for the newsletter How do I activate my promo code